1. Introduction

Distribution AI Inc. ("Company," "we," "us," or "our") operates the Distro platform and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: When you create an account, we collect your name and email address. For company accounts, we also collect your company name.

Payment Information: When you subscribe to a paid plan, our payment processor Stripe collects and processes your payment information. We do not store your full credit card number or payment credentials on our servers. We receive only limited information from Stripe, such as the last four digits of your card and billing address, to display in your account.

User Content: We collect and store the content you create, upload, or input into the Service, including documents, text, recordings, and other materials you provide while using Distro's features (Foundation, Studio, and Editor).

Communications: If you contact us directly, we may receive additional information about you, such as the contents of your message and any other information you choose to provide.

2.2 Information from Connected Services

Social Media Connections: You may optionally connect your LinkedIn and/or Twitter (X) accounts to enable content publishing features. When you connect these accounts, we receive access tokens that allow us to post content on your behalf. We access only the permissions necessary to publish content and do not collect or store your social media passwords. You can disconnect these accounts at any time through your account settings.

2.3 Information Collected Automatically

When you access or use the Service, we automatically collect certain information, including:

Device and Usage Information: We collect information about how you access and use the Service, including your IP address, browser type, operating system, device information, pages viewed, features used, and the date and time of your visits.

Error and Performance Data: We collect error reports and performance data to identify and fix bugs, crashes, and other technical issues.

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing the Service: To operate, maintain, and deliver the features and functionality of Distro, including processing your User Content through our AI-powered tools.

Account Management: To create and manage your account, process transactions, and send you related information such as purchase confirmations and invoices.

Communication: To send you technical notices, updates, security alerts, and support and administrative messages.

Improvement and Development: To understand how users interact with the Service, identify trends, and improve and develop new features and functionality.

Error Resolution: To identify, diagnose, and fix errors, bugs, and technical issues affecting the Service.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. What We Do NOT Do With Your Information

No AI Training on Your Data: We do not use your User Content to train artificial intelligence or machine learning models. Your content is processed solely to provide the Service's functionality to you.

No Selling of Personal Information: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

No Advertising or Tracking: We do not use advertising networks or retargeting pixels. We do not track you across other websites or apps.

5. Third-Party Service Providers

We work with third-party service providers to help us operate and improve the Service. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information. Our service providers include:

Stripe: Payment processing. Stripe's privacy policy is available at stripe.com/privacy.

PostHog: Product analytics to understand how users interact with the Service. PostHog's privacy policy is available at posthog.com/privacy.

Sentry: Error monitoring and performance tracking to identify and fix technical issues. Sentry's privacy policy is available at sentry.io/privacy.

Vercel: Website hosting and infrastructure. Vercel's privacy policy is available at vercel.com/legal/privacy-policy.

AI Service Providers: We use third-party AI providers to power certain features of the Service. These providers process your User Content solely to deliver the Service's functionality and are contractually prohibited from using your content to train their models or for any other purpose.

Social Media Platforms: If you choose to connect your LinkedIn or Twitter (X) accounts, those platforms will receive content you choose to publish through the Service. Their respective privacy policies govern their use of your information.

6. Data Retention

We retain your personal information and User Content for as long as your account is active or as needed to provide you the Service. If you cancel your subscription, your data remains accessible to you. If you request deletion of your data, we will delete it within 30 days of your request.

If you do not request deletion, we will automatically delete your User Content one (1) year after your account is closed or becomes inactive. We may retain certain information as required by law or for legitimate business purposes, such as to resolve disputes or enforce our agreements.

7. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights and Choices

8.1 Access and Portability

You may access and export your User Content at any time through the Service. You may also request a copy of the personal information we hold about you by contacting us at the address below.

8.2 Correction

You may update or correct your account information at any time by logging into your account settings. If you believe any information we hold about you is inaccurate, you may contact us to request correction.

8.3 Deletion

You may request deletion of your personal information and User Content by contacting us. We will process your request within 30 days, subject to any legal obligations requiring us to retain certain information.

8.4 Disconnect Social Accounts

You may disconnect your LinkedIn or Twitter (X) accounts at any time through your account settings. Disconnecting will revoke our ability to post content on your behalf but will not delete content previously published.

8.5 Email Communications

You may opt out of promotional emails by following the unsubscribe instructions in those emails. You may not opt out of transactional emails related to your account or purchases.

9. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the purposes for collecting the information, and the categories of third parties with whom we share the information.

Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.

Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

No Sale of Personal Information: We do not sell personal information as defined under the CCPA. We do not share personal information for cross-context behavioral advertising.

To exercise these rights, please contact us using the information provided in Section 12. We may need to verify your identity before processing your request.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information. If you believe we may have collected information from a child under 18, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights under this policy, please contact us at:

Distribution AI Inc.

Email: help@youdistro.com

Website: https://youdistro.com